@article{oai:phoenix.repo.nii.ac.jp:00000865,
 author = {横山, 裕 and ヨコヤマ, ユタカ and YOKOYAMA, Yutaka},
 journal = {九州保健福祉大学研究紀要, Journal of Kyushu University of Health and Welfare},
 month = {Mar},
 note = {P(論文), This paper is concerned with the interpretation of the “personality” , a significant word in the education
of service and receiving visitors, clarifying the essential meaning based on its etymology and historical
sources. The “personality” is a Japanese word showing one’ s personality and dignity and has been used
in character evaluations since Heian classic literature was written. In modern times, its analysis was
made in the field of education in particular to contribute to the development of human resources. In
recent times, too, it is clear that it is an indicator for character evaluations in the jobs which ask for
service and receiving visitors.
On the other hand, however, it has been shown that the “behavior” or “language” , which used to
constitute a part of “personality” in the Meiji era, has been dissociated from it, standing in its own right.},
 pages = {13--23},
 title = {サービス接遇教育における「人柄」について},
 volume = {17},
 year = {2016},
 yomi = {ヨコヤマ, ユタカ}
}